Fees & Terms

cattery-bertie-bedDaily Fees (minimum 2 nights):-
Includes comfortable accommodation in a private room with cosy bedding, food, treats, litter, water/ milk, playtime and unlimited cuddles … when permitted!
Only cats from the same household/ family will be allowed to share a room.

1 Cat = £12.00 per day

2 Cats = £18.00 per day (in same room)

3 Cats = £22.00 per day (in same room)

4 Cats = £25.00 per day (in same room)

5 Cats = £28.00 per day (in same room)

We suggest you bring a favourite blanket/ jumper/ dressing gown as the smell of home helps to settle cats quicker.

Opening Hours:-

We are open all year round – even at Christmas!

Monday to Sunday; 10.00am to 11.30pm and 4.30pm to 6.00pm

Please drop-off and collect during these times.

Before you commit to leaving your precious pet in our care you are most welcome to visit us – please contact us to arrange.


When you make a booking with us we ask that you pay a non refundable deposit to be returned with your booking form (£20 for 1 cat/ £30 for 2+ cats).  The booking form will ask you all the information we will need to care for your cat/s.

We offer a large range of standard wet and dry foods (kitten, adult & senior) but if your cat is particularly fussy we suggest you bring your own food with you.  We will be happy to cook/ chill/ freeze/prepare any fresh foods you bring.

All cats must have proof of their up to date vaccinations – please bring the relevant certificates with you on check-in day.  If the vaccination certificate is not presented then we cannot accept your cat/s.
We expect all our guests to be regularly wormed and reserve the right to refuse boarding to any cat which looks unwell/ untreated for worms or parasites. Similarly, should any cat appear a danger to ourselves or our other guests then boarding will be refused.

Should the unfortunate happen and your cat/s becomes ill they will be taken to our own vet in Darvel for treatment, the cost of which will be covered by yourself/ your cat insurance.  We will contact you first to let you know the situation.  You must give us an emergency contact name and number in case we are unable to reach you if you are out of the country.

We will provide bedding and toys for your cat/s but we will not be offended if you wish to bring your own!

In the unfortunate circumstance that you have to cancel your booking the initial deposit is not refundable.  During our busiest spells (school holidays) the following fees may apply:-
If you cancel between 21 and 30 days before check in you will be charged 25% of the booked stay cost.
If you cancel between 11 and 20 days before check in you will be charged 50% of the booked stay cost.
If you cancel between 5 and 10 days before check in you will be charged 75% of the booked stay cost.
If you cancel between 1 and 4 days before check in you will be charged 100% of the booked stay cost.

We will only ask for your email address, your telephone number and an emergency telephone number which we will store in paper form, on a private laptop and on a private mobile phone – all of which are kept secure.
We will never share these details with anyone and we will only contact you when your cat is staying with us.